{{brand}} Your balance
Cash out

Cash out your {{brand}} balance

{{brand}} pays you in SOL, a digital currency. To turn it into dollars in your bank, you use an exchange app: send your SOL there, sell it, and move the money to your bank. Here's how, in 5 steps.

{{brand}} can't pay you with Zelle, Venmo or PayPal, and can't send money to a bank by itself. Once the money is in your bank, Zelle and the rest work as usual.

  • Your phone, for the login code
  • A photo ID, for the exchange
  • Your bank account

Step 1 of 5

Get a free exchange app

An exchange is an app where you can sell crypto for regular money. Coinbase is a common pick in the US and Canada. Kraken, and Robinhood in the US, work too. Get one from its website or your phone's app store, and finish signing up.

Coinbase(opens in a new tab) Kraken(opens in a new tab) Robinhood(opens in a new tab)
ExampleA made-up exchange app. Yours will look different.

Good to know

  • It asks for your ID. That's normal for exchanges: they have to check who you are before they can send money to a bank.
  • Checking your ID can take a few minutes or a few days, the first time only.
  • Which exchanges you can use depends on where you live. Pick one that takes SOL on the Solana network and pays out to your bank.
  • Turn on 2-step verification in the exchange, and never share its password or codes with anyone.
  • {{brand}} isn't partnered with any exchange and gets nothing if you sign up.

Step 2 of 5

Copy your SOL address in the exchange

In the exchange, tap Receive (some apps say Deposit or Transfer), choose SOL, and make sure the network says Solana. Then copy the address it shows: a long code of letters and numbers.

ExampleThe address is made up. Never send to an address from a picture.

Good to know

  • The network must be Solana. If the app offers other networks for SOL, pick Solana, or your SOL may not arrive.
  • If the exchange shows a “memo” or “tag” along with the address, {{brand}} can't add one. Use an exchange that shows only an address, or your SOL may not arrive.
  • Copy the address fresh from the app each time, instead of typing it or reusing an old one.

Step 3 of 5

Send it from {{brand}}

Open your claim page at {{domain}}/claim and log in with your phone. Paste the address into send to, tap Max, then Send. Check the address, then tap Confirm and send.

ExampleThe claim page, filled in. The coin, amount and address are made up.

Good to know

  • First time? Send a small amount first, like 0.01 SOL, and wait until it shows up in the exchange. Then tap Max to send the rest.
  • Transfers on Solana usually arrive in seconds, and they can't be undone. Check every character of the address before you confirm.
  • Max sends everything except Solana's network fee of 0.000005 SOL. {{brand}} charges nothing to send.
  • The page checks the amount first and tells you if it won't work, for example if there's too little SOL to send yet.
  • More arrives as your coin trades, so you can come back and do steps 3 to 5 again any time.

Step 4 of 5

Sell the SOL, then withdraw to your bank

When the SOL shows up in the exchange, choose Sell and sell it for US dollars, or Canadian dollars in Canada. Then choose Withdraw (or Transfer) to move the money to your bank.

ExampleA made-up exchange app. It shows the real amounts before you confirm.

Good to know

  • What you get in dollars depends on SOL's price when you sell. It goes up and down, so it can be more or less than your balance was worth yesterday.
  • The exchange shows its fee and what you'll get before you confirm. Fees, minimums and limits are set by the exchange, not by {{brand}}.
  • Moving money to your bank often takes 1 to 3 business days. Instant options may cost more.

Step 5 of 5

Use it like any money

Now it's regular money in your bank account. Pay people with Zelle, Venmo or Cash App, or Interac e-Transfer in Canada, the way you always do.

ExampleA made-up bank app.

Good to know

  • Taxes may apply. Keep a record of what you received, when, and what you sold it for. Exchanges usually let you download a statement.
  • Next time, skip step 1: copy your exchange's SOL address again, log in at {{domain}}/claim, send, sell and withdraw.

Stay safe

  • Nobody from {{brand}} will ever message you to “help you cash out”. Anyone who does is a scammer.
  • {{brand}} never asks for money, a password or a seed phrase, and nobody from {{brand}} will ask for your login code. Type it only on {{domain}}.
  • Never share your exchange password or its 2-step codes, and never send SOL to someone who promises to “unlock” or “double” your balance.
  • Get exchange apps only from their own websites or your phone's app store.

Questions

Can {{brand}} pay me with Zelle, Venmo or PayPal?

No. {{brand}} only pays in SOL, to the wallet tied to your phone number. An exchange turns that SOL into dollars in your bank, and from there Zelle, Venmo, Cash App and PayPal work as usual.

How long does it take?

Sending from {{brand}} to the exchange on Solana usually takes a few seconds. The exchange's sign-up and ID check can take minutes or a few days, the first time only. Selling is quick, and moving the money to your bank depends on the exchange: often 1 to 3 business days. Instant options may cost more.

What if I sent to the wrong address?

Transfers on Solana can't be undone, and nobody can reverse them, {{brand}} included. That's why you send a small test first.

If you sent to your exchange but it hasn't shown up after a few minutes, open the receipt link the claim page gave you, then contact the exchange through its own app or website. Never through someone who messages you first.

Is this taxable?

It may be. Crypto you receive, and selling it, can count for taxes. Keep a record of what you received, when, and what you sold it for; exchanges usually give you a statement. This isn't tax advice, so ask a tax professional if you're not sure.

Does {{brand}} charge anything to cash out?

No. Sending from your claim page costs only Solana's network fee, 0.000005 SOL, taken from your balance. The exchange sets its own fees for selling and withdrawing, and shows them before you confirm.

The exchange shows a memo or tag. What do I do?

The claim page can't add a memo or tag, and some exchanges need one to know the SOL is yours. Use an exchange that shows only an address for SOL on the Solana network, or a wallet app like Phantom.

Ready when you are

Log in with your phone on your claim page to see your balance, then send it to your exchange.

Go to your balance The whole claim walkthrough